Privacy Policy for Ballarat Animal Rehabilitation Centre
This Privacy Policy outlines how Ballarat Animal Rehabilitation Centre, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), handles your personal information. We are dedicated to safeguarding your privacy and ensuring the security of your personal data.
When you engage with our services or visit our website, we may collect the following types of personal information:
1. Identification Information: This includes your name, contact details (such as email address, phone number, and address), date of birth, and any other information necessary for your physiotherapy treatment.
2. Health Information: We may collect health-related data relevant to your physiotherapy assessment, treatment, and ongoing care.
3. Financial Information: If you make payments for our services, we may collect payment card details or other billing information.
4. Website Usage Information: We may gather information about your interactions with our website, including your IP address, browser type, operating system, and browsing activities.
We use the information we collect for the following purposes:
1. Service Provision: Personal and health information is used to provide physiotherapy services, including assessment, treatment planning, and follow-up care.
2. Communication: We may use your contact details to communicate with you regarding appointments, treatment plans, billing matters, or other administrative issues.
3. Improvement of Services: Usage data helps us analyze trends, assess the effectiveness of our services, and enhance the user experience on our website.
4. Marketing: With your consent, we may use your contact information to send promotional materials or notify you about special offers or events.
We may share your information under the following circumstances:
1. Third-Party Service Providers: Information may be shared with external service providers who assist us in operating our business, such as payment processors, IT support, or marketing agencies.
2. Legal Obligations: We may disclose information when required by Australian law, including in response to lawful requests from government authorities or law enforcement agencies.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We employ reasonable security measures to protect your information against unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards.
Under the Australian Privacy Principles, you have certain rights regarding your personal information, including the right to access, correct, or delete your data. Should you wish to exercise these rights or have inquiries about our Privacy Policy, please contact us using the details provided below.
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be notified to you by posting the updated policy on our website or by other appropriate means.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your information, please reach out to us at:
Ballarat Animal Rehabilitation Centre
102 Brumbys Lane, Snake Valley, 3351
0422 124 814
This Privacy Policy was last updated on 21 December 2024.
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